购票须知 | Ticket Purchase Information
尊敬的顾客,感谢您选择我们的票务服务。为了确保您顺利购票及参与活动,请您仔细阅读以下须知:
Dear customers, thank you for choosing our ticketing services. To ensure a smooth purchasing process and enjoyable experience, please read the following information carefully:
「票务信息 | Ticket Information」
所有票价及座位信息以官方网站或授权售票平台显示为准。
All ticket prices and seating information are subject to what is displayed on the official website or authorized ticketing platforms.
票种包括普通票、VIP票、儿童票、学生票等,请根据自身情况选择合适票种。
Available ticket types include regular tickets, VIP tickets, children’s tickets, student tickets, etc. Please choose the appropriate type based on your needs.
「购票流程 | Purchase Process」
选择演出项目及场次后,请仔细核对信息,确认无误后下单。
After selecting the performance and showtime, please double-check the information before placing your order.
支持多种支付方式,包括信用卡、支付宝、微信支付等。
We support various payment methods, including credit cards, Alipay, WeChat Pay, etc.
「退换政策 | Refund and Exchange Policy」
票务一经售出,除不可抗力因素外,不予退票。
Once tickets are sold, refunds are not permitted except in cases of force majeure.
如需更换场次或座位,请在指定时期内联系客户服务中心,处理结果视具体情况而定。
If you need to change the showtime or seating, please contact customer service within the specified period; outcomes will depend on individual cases.
「入场须知 | Entry Guidelines」
请提前到达现场并按时入场。迟到观众视演出要求或将限制或有限条件下入场。如果是实名制演出,携带购票时所用的身份证件或有效凭证。
Please arrive at the venue in advance. Latecomers may be restricted or allowed into the venue under limited conditions depending on the performance requirements. Please bring the identification or valid proof used for ticket purchase if the performance requires real-name ticket purchase.
每张票仅限一人入场,禁止购买和使用假票。
Each ticket is valid for one person only; purchasing and using counterfeit tickets are prohibited.
「非剧团哇音票务购票」
非剧团哇音官方购票的观众,如遇票务相关问题,请优先联系购票渠道/平台。
Audience members who purchased tickets from theatreWINE ticket channels if you encounter ticket-related issues, please contact the ticket purchasing channel/platform first.
剧团哇音官方购票渠道
theatreWINE Official Ticketing Channels
· 剧团哇音微信小程序
· 剧团哇音小红书小程序
· 剧团哇音抖音小程序
· 剧团哇音官方
「客户服务」
· 电话:010-8648-8898 (09:00-21:00)
· 邮件: ticket@theatrewine.com
「团体购票」
请拨打上方客户服务电话


